Performance Bike is Terrible
May 20th, 2009 by greg
I made an order from performancebike.com a short time ago. The total was for $87. I printed the receipt, two copies actually. Then I noticed a 95$ charge to my credit card. I called and they said they’d refund the difference to my card. Many days later no refunds have come through my card.
I called them again today. Today they said that I need to fax in my receipt. In addition they said they had no record of me calling previously about their billing error. Two phones call so far and no resolution.
This is the first, and likely last, time I’ve ordered from performancebike.com. What a horrible experience.
Update (5/26/2009): After my third phone call and faxing them my receipt they have finally refunded the $8.40 error.
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