The Rowe Family Blog

I received an email this weekend from Rust Consulting stating the dates that the “codes” for discounts on Epson products will be active.  They completely botched my submission into this class action suit.  I wrote a letter back to them that was not mean or rude but very critical of their handling of the situation.  They incorrectly rejected both of the printers I owned that were eligible.  Now I think they are taunting me.  It’s just another sign of the poor handling of this settlement.  They sent information to me after they indicated that I couldn’t participate.

I’ve noticed that this company handles many large settlements.  Maybe they normally handle things well but that’s not been my experience.